Privacy Policy Overview

At O2OStays, your privacy and trust are paramount to us. This Privacy Policy outlines our commitment to safeguarding your personal information and informs you about how we collect, use, and share your data. By engaging with our services, you acknowledge and consent to the practices described in this policy.

Collection of Information

O2OStays collects information to provide better services to all our users. We collect information in the following ways:

Basic Account Information: When you create an account with O2OStays, we ask for personal information like your name and email address, which are essential for setting up your account.

Public Profile Information:

Information you provide in your public profile, such as your name, photo, and any other details you choose to share, is publicly visible.
Transactions: In facilitating the purchase and sale of nights on our platform, we collect transaction-related information, including personal and payment information necessary to process transactions.

Communications: When you communicate with us through surveys, support inquiries, or applications for roles, we collect the information you provide.

Technical and Usage Information: We collect information about your interactions with our services, including but not limited to IP addresses, browser types, and usage details, to improve our platform's functionality and user experience.

Use of Information
The information we collect is used to:
Provide, maintain, and improve our services.Develop new services and features that meet our users' needs.Understand how users engage with our services to enhance user experience.Communicate with you about services, offers, promotions, and provide customer support.Ensure a secure environment and protect against fraud.

Sharing of Information

O2OStays does not sell your personal information to third parties. We only share your information as necessary to provide our services, comply with the law, or protect our rights and those of our users. This may include sharing information with third-party service providers who support our business operations.

Resale of Nights

O2OStays provides a platform for users to buy nights at properties with the intention to resell them on our marketplace. We strive to support the resale process but cannot guarantee that nights will be resold. The success of reselling nights is subject to market demand and other uncontrollable factors. Users should acknowledge the inherent risks involved in purchasing nights for resale, including the possibility that nights may not sell.

Risks and Acknowledgment

Users of O2OStays acknowledge that buying nights for the purpose of reselling involves risks. While we aim to facilitate a marketplace with a reasonably high chance of resale success, we do not promise that nights will be resold. Users should consider these risks before purchasing nights on our platform.

Data Storage and Security

O2OStays stores your data on secure servers and employs measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our commitment to data security is paramount, and we continuously work to enhance our security measures.

Your Rights and Choices

You have the right to access, correct, or delete your personal information stored with us. You can manage your information through your account settings or contact us directly for assistance.

Changes to the Privacy Policy

O2OStays may update this Privacy Policy to reflect changes to our information practices. We encourage you to review this policy periodically for the latest information on our privacy practices.Contact UsIf you have any questions about this Privacy Policy or our information practices, please contact us at


This Privacy Policy is governed by the laws of Australia, and any disputes arising in relation to this policy will be subject to the jurisdiction of the courts of Australia.